We take every complaint seriously. This page explains how to raise a grievance or a data-protection request with Fynity Innovations LLP and how quickly we will respond.
1. Grievance Officer
Complaints and requests are handled by our Grievance Officer:
Grievance Officer
Fynity Innovations LLP
Hyderabad, Telangana, India
Email: fynityinnovations@gmail.com
Phone: +91 94932 07300
Available: Monday to Saturday, 10:00 AM – 6:00 PM IST
2. What you can raise
- Requests about your personal data — access, correction, erasure or withdrawal of consent (see our Privacy Policy);
- Complaints about a program, workshop, internship, mentor or certificate;
- Reports of anyone asking for money in Fynity's name for an internship;
- Concerns about conduct, harassment or discrimination during a program; and
- Any other complaint about our website or services.
3. How to raise a grievance
Email the Grievance Officer with:
- your name, phone number and email address;
- the program, internship or service your grievance concerns (and the institution or department, if you joined through one);
- a clear description of the issue, with dates; and
- any supporting documents or screenshots.
For data requests, we may ask you to verify your identity before acting on the request.
4. Response timelines
| Step | Timeline |
|---|---|
| Acknowledgement of your grievance | Within 48 hours |
| Resolution or reasoned response | Within 15 working days |
| Complex cases needing more time | We will tell you the reason and the expected date |
5. Grievances about government programs
If your grievance concerns a program run with a government department or institution (such as the AAROHAN AI Fellowship with ITDA Paderu), you may contact that department directly or write to us. Where the matter is the department's decision, we will forward it to them and keep you informed.
6. Escalation
If you are not satisfied with our response on a matter about your personal data, you may complain to the Data Protection Board of India under the Digital Personal Data Protection Act, 2023, after using this grievance process.